We have a 20-day return policy, which means you have 20 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, contact us at [email protected]. Returns need to be sent to the address on the return label we provide.

Steps to Return a Purchased Item:

1. Email us at [email protected] within 20 days of receiving your order. We will provide you with a free return label.

2. Ensure the items are unworn, unused, with original tags.

3. Package the items in their original packaging.

4. Place the products in shipment packaging and label them.

5. Drop off your package at the designated pick-up point.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. For any return questions, contact us at [email protected].

Damages and Issues

Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.

Exceptions / Non-returnable Items

Certain items cannot be returned, such as personal care goods (e.g., beauty products). Please contact us with any questions or concerns about your specific item. We cannot accept returns on sale items or gift cards.

Exchanges

To ensure you get what you want, return the item you have. Once the return is accepted, make a separate purchase for the new item.

European Union 14-day Cooling Off Period

For orders shipped to the EU, you have the right to cancel or return your order within 14 days, for any reason. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within ten business days. If more than 15 business days have passed since we authorized your return, please contact us at [email protected].

Privacy Policy

For details on how we collect, use, and disclose your personal information when you visit or make a purchase from our site, please review our Privacy Policy.

Contact Information

For any additional questions, please contact us by email at [email protected] or by mail:

917-601-3434